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Solutions

AI Support

The Support Agent answers from your help docs and FAQ instantly, and escalates to a ticket and human handoff only when it can't resolve the issue itself.

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The workflow today

Where it breaks - and how Thosjod fixes it.

  1. 01The Problem

    What's broken today

    Support teams are overloaded by repetitive questions that don't require a human, while genuinely complex issues wait in the same queue.

  2. 02Existing Workflow

    How teams handle this today

    All inbound support requests join one queue, triaged manually by tier.

  3. 03The Friction

    Where that breaks down

    Simple, repetitive questions consume the same response time as complex ones, and customers wait for that response.

  4. 04The Thosjod Solution

    How Thosjod solves it

    The Support Agent answers from your help docs and FAQ instantly, and escalates to a ticket and human handoff only when it can't resolve the issue itself.

    Draws on Conversational AI Agents (Support Agent)

Key features.

Give your website a voice
worth talking to.

Book a 20-minute walkthrough and see Thosjod identify, qualify, and route a real visitor session live.

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