Pillar 5 of 8

AI-driven playbooks that replicate your best reps

Automate the outbound and follow-up work your best reps already do manually.

Problem → solution

Why this pillar matters.

  1. 01The Problem

    The gap this closes

    Sales process execution is inconsistent across reps, and warm leads go cold after the first touch because follow-up doesn't happen reliably.

  2. 02The Solution

    How Thosjod solves it

    Admins describe a strategy in natural language; Thosjod compiles it into a playbook that follows up automatically on the visitor's preferred channel, using outreach drafted from their actual on-site activity.

All 6 features in this pillar.

  • Tailored AI-driven playbooks

    How it works

    Admin describes the outbound/qualification strategy in natural language; engine compiles it into an executable playbook

    Why it matters

    Inconsistent sales process execution across reps

  • Automated follow-up over socials/email

    How it works

    Playbook triggers a follow-up sequence on the visitor's preferred channel after the first interaction

    Why it matters

    Warm leads go cold after the first touch

  • Personalized outreach from visitor activity

    How it works

    Outreach copy is auto-drafted using the specific pages/questions the visitor engaged with

    Why it matters

    Generic, irrelevant outbound messaging

  • Sales playbooks - replicate workflows in natural language

    How it works

    Same natural-language playbook builder applied specifically to sales sequences

    Why it matters

    Workflows otherwise require engineering/scripting to set up

  • Bidirectional social SDR

    How it works

    Agent can both respond to inbound social messages and initiate outbound social outreach on connected channels

    Why it matters

    Missed engagement opportunities on social channels

  • Combined Sales & Support playbook

    How it works

    A single agent configuration handles both pre-sale qualification and post-sale support in one thread

    Why it matters

    Disconnected sales/support handling of the same visitor

Who this is built for.

Most relevant to:

FAQ

Questions, answered.

Still curious? Talk to our team.

Do we need to write code to build a playbook?

No - playbooks are described in natural language and compiled automatically; see Integration & Administration for no-code setup.

Which channels does automated follow-up support?

Social and email, on the visitor's preferred channel, per the 'Automated follow-up over socials/email' feature.

Give your website a voice
worth talking to.

Book a 20-minute walkthrough and see Thosjod identify, qualify, and route a real visitor session live.

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