The Platform
One engine, nine connected layers
Thosjod isn't nine separate tools stitched together - it's one visitor session that flows through identification, conversation, qualification, automation, and analytics, with AI-visibility tracking built into the same architecture.
What It Is
A single engine, not a stack of point tools.
Most competing products solve one stage of the visitor journey - identification (Warmly), conversation (Chatbase, Tidio), or outbound automation (Clay, Artisan) - and require separate integrations to connect them. Thosjod carries one visitor record continuously through every stage, so identification data informs the conversation, the conversation informs qualification, and qualification informs routing and analytics - without hand-offs between disconnected tools.
How it works (the visitor journey)
- 01Traffic
- 02Discovery
- 03Identification
- 04Engagement
- 05Qualification
- 06Routing
- 07Conversion
- 08Analysis
- 09Optimization
- 01
Traffic
Arrives at any page of your site.
- 02
Discovery
The agent reads visitor context (page, referrer, behavior) and begins a personalized conversation.
- 03
Identification
Deanonymization and enrichment attach real name, email, and company to the session, even without a form.
- 04
Engagement
A grounded, on-brand AI agent (Sales, Support, or Voice) handles the conversation.
- 05
Qualification
The conversation is scored against your Ideal Customer Profile.
- 06
Routing
Qualified leads are assigned to the right rep by rule, with full CRM context attached.
- 07
Conversion
Meetings are booked directly inside the conversation.
- 08
Analysis
Every session becomes funnel, sentiment, and revenue-attribution data.
- 09
Optimization
Knowledge gaps, chat-strategy A/B tests, and AI-visibility audits feed back into the system.
Architecture: The Five Layers
How the nine pillars map to five functional layers.
- 01
AI Layer
The conversational engine underlying every agent type (Pillar 4: General AI conversational agent, grounded via RAG, voice via speech-to-text/text-to-speech, multilingual).
- 03
Automation Layer
Natural-language playbooks, automated follow-up, bidirectional social SDR (Pillar 5).
- 04
Analytics Layer
Funnel tracking, sentiment analysis, heat maps, knowledge-gap insights, revenue attribution (Pillar 7), rolling up into Outcome Metrics (Pillar 9).
- 05
AI Visibility Layer
One-click multi-engine access, live tracking with Search grounding, competitor mention tracking, and the explainable GEO/AEO audit (Pillar 8) - architecturally separate from the on-site conversational layer, since it operates on how AI engines represent the brand _outside_ the website, not on-site visitor conversations.
Business Outcomes
What the platform is built to move.
Every layer ultimately reports into the same six outcome metrics your leadership already tracks: inbound meeting volume, direct customer acquisition, chat-to-lead conversion lift, consultation close rate, customer churn rate, and engagement/CTA click-through. See individual pillar pages for how each is measured.
Is this one product or several integrated tools?
One product. Identification, conversation, qualification, automation, analytics, and AI-visibility tracking share the same visitor record and admin configuration - there's no separate tool to integrate for each layer.
Where does AI Visibility fit into the architecture?
It's a distinct layer that operates on AI answer engines (ChatGPT, Gemini, Perplexity, etc.) directly, separate from the on-site conversational layer - see AI Visibility & GEO/AEO.
Can we use only some layers (e.g., just Support, not Sales)?
Agent configuration (Pillar 6) lets you enable and tune which agents and layers are active - see Integration & Administration.
Give your website a voice
worth talking to.
Book a 20-minute walkthrough and see Thosjod identify, qualify, and route a real visitor session live.
Book a Demo